Privacy Policy

When you create a 21 Zon account, we collect the information you provide directly — your name, email address, and password. If you trade, save, or borrow through the app, we also process the transaction details necessary to execute and record those actions.

We automatically collect limited technical information, such as device type, app version, and general usage activity, to keep the service secure and reliable.

We use your information to operate your account, process trades and transactions, verify your identity, communicate with you about your account, and improve the reliability and security of the platform.

We do not sell your personal information.

We share information with service providers who help us operate 21 Zon — for example, email delivery and authentication providers — only to the extent necessary for them to perform that function, and only under agreements that restrict them from using it for any other purpose.

We may disclose information if required to do so by law, or to protect the rights, property, or safety of 21 Zon, our users, or others.

We retain account and transaction information for as long as your account is active, and afterward for as long as needed to meet legal, accounting, or regulatory requirements applicable to financial services.

You can review and update your account information at any time from within the app. You may request deletion of your account, subject to any records we are required to retain by law.

We use industry-standard safeguards to protect your information, including encrypted connections and access controls. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We may update this policy from time to time. If we make material changes, we will notify you through the app or by email before the changes take effect.

Questions about this policy can be sent to our support team from the Live Support section inside the app.